December 5, 2019
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To our valued customers
Thank you very much for purchasing and using our products.
We have checked the performance of our application software used with “macOS 10.15 (Catalina)” which was newly released from Apple. As a result, we have confirmed the symptoms described in the list below.
We will fix the symptoms by upgrading the application software. And we plan to post the upgraded ones sequentially on our global website.
Therefore, we would appreciate it if you could understand the application software cannot be used until the upgraded ones are released in case you plan to upgrade it to “macOS 10.15 (Catalina)”.
We deeply apologize for any convenience this may cause
| Application software | Symptoms with “macOS 10.15 (Catalina)” |
|---|---|
| RAW FILE CONVERTER EX 3.0 powered by SILKYPIX (Mac) (provided by Ichikawa Soft Laboratory Co.,Ltd.) | In some cases, “Develop”, “Open file” and so on doesn't work well. |
| FUJIFILM PC AutoSave Installer for Mac | PC AutoSave cannot be uninstalled. |
| FUJIFILM X RAW STUDIO Installer for Mac | In some cases, the application software doesn't work well in case of setting “Documents”, “Desktop” and so on to OFF in the access permission setting. |
| FUJIFILM X Acquire Installer for Mac | |
| “FUJIFILM Tether Plugin PRO for GFX” for Adobe® Photoshop® Lightroom® Classic CC / 6 (Mac) | |
| Tether Shooting Plug-in PRO for Adobe® Photoshop® Lightroom® (Mac) * | |
| Tether Shooting Plug-in for Adobe® Photoshop®Lightroom® (Mac) * | |
| Tether Shooting Plug-in PRO for GFX (Mac) * |
* Software purchased from the Adobe Add-ons.
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Compatibility with macOS 10.15 (Catalina) is added to the application software below. Download them from the website and install them.
Fujifilm Pc Autosave Application
Compatibility with macOS 10.15 (Catalina) is added to the application software below. Download them from the website and install them.
Fujifilm Autosave Windows 10
Compatibility with macOS 10.15 (Catalina) is added to the application software below. Download them from the website and install them.
Pc Autosave Download
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https://www.fujifilm.com/contact/index.html